Our Process

Our search and consulting approach allows us to deliver the best services in the shortest period of time to both clients and candidates. We utilize a five phase approach to guide our search process.

Phase One - Customer Consultation - Define the Opportunity

• Gain an understanding of client's business, culture, key personalities, selling points for the position, expectations and timeframes
• Define job specifications including title, level, required skills and experience, responsibilities, compensation and other attributes for success
• Establish protocol for communication with client through the recruiting and hiring processes

Phase Two - Launch the Search

• Research and identify all resources that will yield potential candidates
• Approach and screen potential candidates and eliminate those that are not a fit
• Define list of prospective candidates
• Conduct a detailed interview and thoroughly get to know the candidate
• Conduct specific skills assessment, if required
• Refine list to include only top three candidates
• Conduct thorough reference checks using 3-6 references

Phase Three - Presentation and Interview

• Prepare and present client with top candidate(s) profile to include background summary, value proposition, resume and comments from references
• Coordinate and facilitate entire interview process
• Prepare candidate for interview
• Facilitate communication by obtaining and delivering feedback between client and candidate
• Manage candidate's and client's expectations throughout the process

Phase Four - Selection and Offer

• Elicit candidate's concerns and issues through interview process and work toward resolution so that offer process is not adversely impacted
• Assist client with selection process
• Consult with client and candidate through the negotiation process until offer is finalized
• Consult with candidate on resignation process, if needed
• Assist transition process to ensure success
• Communicate with candidates who interviewed, but did not receive an offer

Phase Five - Quality Assurance and Closure

• Review process and solicit feedback from client and candidate to ensure satisfaction
• Make any needed updates to the process to maintain quality and enhance client satisfaction
• Continue to work with client and candidate to ensure successful transition